Fave pitched itself as a two-in-one: accept payments and run a loyalty program from the same platform. For merchants who use both halves, the model makes sense. For merchants who only need to take cards, it's an expensive way to process a payment.

FavePay charges a Fave Fee of 1% (cashback ≥ 10%) or 1.8% below that, plus 9% GST on the fee. You also fund the cashback yourself. On a $100 sale with 10% cashback offered, you net roughly $88.91.

If you're not running loyalty campaigns, you're paying those fees for nothing. This guide covers four alternatives for Singapore small businesses ready to leave Fave. Whether you want to replace the payment side, the loyalty side, or both, there's a fit below.

What are the best Fave alternatives?

The answer depends on what you actually used Fave for.

Merchants who used FavePay purely to accept cards and never activated loyalty should focus on a payment-only switch. Merchants who valued Fave's consumer-facing cashback model need a loyalty replacement instead.

Here's a quick look at the four alternatives covered below:

1. nashi — Tap to Phone card payments, from 1.99% + $0.30, no monthly fee

2. ShopBack for Business — Cashback loyalty tied to 2.1 million Singapore shoppers; does not process cards

3. Stamp.me — Digital punch card loyalty, from $49 USD/month, works with any payment method

4. Eber — Full loyalty marketing platform with CRM and automation, from $69 USD/month

1. nashi: Tap to Phone card payments with no monthly fee

Disclosure: nashi is our own product. We've included it because we believe it genuinely belongs on this list, but you should know we're not a neutral party.

If you used FavePay purely to take card payments, nashi is the most direct replacement.

nashi is a Tap to Phone app for NFC-enabled Android phones. No card reader, no hardware, no setup cost — your phone becomes the terminal. Download the app, complete KYC entirely in-app, and you're approved within one business day.

The key difference from Fave is the fee structure. You pay only on transactions you process. There is no monthly fee regardless of how little or how much you sell.

use nashi for card payment acceptance and Stamp.me for loyalty

Key features

• Tap to Phone on any NFC-enabled Android device (no hardware)

• From 1.99% + $0.30 for Singapore-issued Visa and Mastercard

• Amex and international cards accepted at 3.3% + $0.30

• Digital KYC — no paper forms, no branch visits

• 2-business-day settlement

• Free trial covering up to $1,000 in transactions before any fee applies

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Pricing

No monthly fee. No setup fee. No minimum volume.

The 1.99% rate is available to merchants new to card acceptance. Standard rates are 2.4% for new-to-cards merchants expanding volume, and 2.7% at full standard pricing. All rates are published on the nashi website — nothing requires a sales call to find out.

Pros & cons

Pros:

• No monthly fee — you pay only when you transact

• Transparent pricing published on the website

• One-day digital onboarding; no paper application required

• Amex accepted — useful for expat and corporate customers

• Free trial covers most merchants' first weekend before any rate applies

Cons:

• Android only — iOS support is listed as coming soon

• No loyalty features — nashi is purely card acceptance

• No consumer app or built-in customer base; you build your own

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Customers

nashi is built for mobile merchants in Singapore. Market traders, pop-up sellers, freelancers, and personal service businesses are the typical fit. The no-hardware model means less to carry, nothing to charge, and no Bluetooth pairing to troubleshoot at your booth.

The free trial up to $1,000 in transactions removes the switching risk. Most merchants can run a full market weekend or service day without paying a cent before they decide.

nashi settles funds within two business days. That's faster than most loyalty-bundled platforms, which may hold settlements pending campaign reconciliation.

2. ShopBack for Business: Built-in reach to 2.1 million Singapore shoppers

If you valued Fave for the consumer shoppers it brought to your door, ShopBack for Business is the closest equivalent.

ShopBack is a cashback and rewards platform with over 2.1 million registered users in Singapore. Merchants who join gain access to that consumer base. When ShopBack users activate a cashback deal at your store, ShopBack handles the attribution and manages rewards on their side.

Unlike nashi, ShopBack does not process card payments. Joining ShopBack adds a loyalty and acquisition channel. You'll still need a separate solution for accepting cards.

Key features

• Cashback-based incentives delivered to Singapore consumers through the ShopBack app

• Access to 2.1 million registered ShopBack users in Singapore

• In-store and online cashback campaigns

• Merchant dashboard to track redemptions and campaign results

• Settlement timelines vary by campaign and product type

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Pricing

Pricing is available on enquiry and varies by campaign type and volume. ShopBack does not publish a standard merchant rate card. Contact the ShopBack merchant team directly for a quote.

Pros & cons

Pros:

• Large consumer base in Singapore (2.1M users)

• Cashback model is familiar to shoppers — drives repeat visits

• Strong consumer brand recognition in Singapore

• Similar model to Fave, making the mental switch easier

Cons:

• Does not process card payments — requires a separate card solution

• Pricing is custom; no published rate card for comparison

• Most effective when your target customers already use ShopBack

• You still fund the cashback, as with Fave

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Customers

ShopBack for Business suits F&B, retail, and lifestyle businesses whose customers already use the ShopBack consumer app. Singapore's e-commerce and lifestyle shopper demographic overlaps strongly with ShopBack's user base. If your customers skew older or transact outside ShopBack's core categories, the reach benefit is smaller.

3. Stamp.me: Simple digital punch card loyalty without the payment overhead

Some merchants used Fave for the loyalty mechanic, not the payment processing. The repeat-visit incentive — give us enough business, get something back — is valuable. Stamp.me delivers exactly that without tying loyalty to any specific payment method.

Stamp.me is a digital punch card platform. Customers collect stamps on their phone instead of carrying a paper card. Customers who hit your target redeem a reward you define — a free item, a discount, or a gift.

The program runs independently of how they paid.

Every merchant can run up to two published stamp card programs. Additional programs cost a one-time fee of $15 per card. Customers can join across platforms (iOS and Android) at no cost to them.

Key features

• Digital stamp cards; customers use the Stamp.me consumer app

• Push notifications for lapsed customers, birthday rewards, and campaign messages

• Scratch and win gamification available on Pro plan and above

• Zapier integrations to connect with mailing lists and CRM platforms

• Unlimited customers across all plans — no per-user fee

• Multiple stamp card programs per account (up to two published per plan)

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Pricing

All prices are in USD. All plans include a 30-day free trial with no charge. Stamp.me does not charge per-customer or per-stamp fees — your cost is fixed regardless of how many customers participate.

Pros & cons

Pros:

• Loyalty runs independently of payment method — no lock-in

• 30-day free trial with no card charge upfront

• Unlimited customers across all plans

• Digital stamp cards replace physical cards with no app build required

• Works for cafes, salons, retailers, and most small business categories

Cons:

• USD pricing — SGD equivalent fluctuates with exchange rates

• No card payment processing; must be paired with a separate card solution

• Customers need to download the Stamp.me consumer app to participate

• Monthly fee applies regardless of transaction volume or activity

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Customers

Stamp.me is widely used by Singapore cafes, bakeries, salons, and independent retailers running a simple regulars program. The digital punch card format is intuitive. Customers understand it immediately — it mirrors the physical card they already know.

Businesses that used Fave's loyalty but found the cashback model too rigid often switch to Stamp.me. The stamp target and reward are entirely in your control.

A practical combination: use nashi for card payment acceptance and Stamp.me for loyalty. You pay only on card transactions and a flat monthly fee for your loyalty program. Nothing is bundled — each part can be upgraded or replaced independently.

4. Eber: A full loyalty marketing platform for Singapore SMEs

If Fave's loyalty felt limited — tied to cashback and light on data — Eber offers the most comprehensive upgrade.

Eber is a Singapore-based loyalty marketing platform used by brands including Kinokuniya, Shake Shack, Putien, and Thomson Medical Group. It runs points programs, membership tiers, vouchers, gift cards, birthday automation, and SMS/email campaigns from a single dashboard. Your program is fully branded — customers see your name, not Eber's.

Like Stamp.me, Eber does not process payments. It integrates with your existing POS or payment gateway and tracks transactions to award loyalty points.

Key features

• Points-based loyalty with automated tier upgrades

• Segmentation and targeted campaign messaging (SMS, email, push notifications)

• Customer portal fully branded to your business

• Gift cards, vouchers, paid memberships, and stored credit

• Consumer CRM with 360° customer profiles and spend history

• 80+ integrations including POS, ecommerce, and payment systems

• ISO 27001 certified and GDPR compliant

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Pricing

Prices are in USD. Monthly billing is available at higher rates. Additional store and contact add-ons are priced separately.

Pros & cons

Pros:

• Full loyalty marketing stack in one Singapore-based platform

• Integrates with 80+ POS, payment, and ecommerce tools

• ISO 27001 certified with enterprise-grade security

• Fully branded customer experience — customers see your name, not a third-party platform

• Used by recognisable Singapore and regional brands

Cons:

• No payment processing; requires a separate card acceptance solution

• Lite plan at $69 USD/month is more expensive than Fave for low-volume merchants

• Setup requires an enquiry and onboarding call rather than instant self-serve

• Scale and Enterprise plans are priced for medium-to-large businesses

  
  

Customers

Eber serves Singapore F&B chains, independent retailers, hotels, and service businesses that want to own their customer data. Brands like Putien, Mount Faber Leisure Group, and Thomson Medical Group run points, member tiers, and automated campaigns on Eber.

For a small business leaving Fave, Eber Lite at $69 USD/month covers the essentials. That includes points, automated tier upgrades, messaging, and integrations with common POS and payment tools. Heavier features — segmentation, custom branding, gamification, and paid memberships — unlock from Standard upward.

Frequently asked questions

Why do merchants leave Fave?

The most common reason is paying for loyalty features they don't use. FavePay bundles payment acceptance with a cashback loyalty program. Merchants who only want to accept cards end up subsidising a customer retention tool they've never switched on.

Can I replace Fave's payment and loyalty separately?

Yes — and that's often the cleaner approach. Use a dedicated card payment app for transaction processing, then add a standalone loyalty platform if you need one. Separating the two gives you more flexibility to switch either part without disrupting the other.

What does FavePay actually cost per transaction?

The Fave Fee is 1% (cashback ≥ 10%) or 1.8% (cashback < 10%), plus 9% GST on the fee. You also fund the cashback yourself — separate from the fee. On a $100 sale with 10% cashback, you keep roughly $88.91 before monthly costs.

Do any of these alternatives accept Amex?

nashi accepts Amex at 3.3% + $0.30. Stamp.me and Eber are loyalty platforms and do not process card payments. ShopBack for Business operates its own cashback wallet model and does not function as a card processor.

Does Stamp.me work with any payment method?

Yes. Stamp.me issues stamps independently of how customers pay. Whether they paid by card, PayNow, or cash, your staff can issue a stamp through the Stamp.me merchant console. No integration with your payment provider is required.

Is Eber suitable for a single-location small business?

Eber's Lite plan at $69 USD/month supports one store and up to 5,000 contacts. That covers a single-location café, salon, or retailer running a basic points or punch-card program. Larger features — segment targeting, custom branding, paid memberships — unlock at the Standard and Scale plans.

Conclusion: Which Fave alternative is right for you?

The right switch depends on what you actually used Fave for.

If you used FavePay only for card payments and never ran loyalty campaigns, the switch is clear. Move to nashi — pay only on transactions you process, and stop funding a program you don't use. The free trial up to $1,000 makes it risk-free to try.

If you want to keep a loyalty program, the choice comes down to simplicity versus depth. Stamp.me is the lightweight option — a digital punch card starting at $49 USD/month, compatible with any payment method.

Eber is the full-stack option — branded loyalty with CRM, automation, and segmentation. It serves some of Singapore's best-known F&B and retail brands at scale.

If you want to stay in a cashback ecosystem, ShopBack for Business reaches 2.1 million Singapore shoppers. You'll still need a card payment solution alongside it. The audience reach covers a large slice of Singapore's active consumers.

Start with what you're actually missing from Fave, and choose accordingly. Try nashi free at trynashi.com — new merchants process up to $1,000 in transactions without paying a cent in fees.